Guest Reservation & Wait List Management
Reservations, wait list and guest management can be done from any web enabled computer for one low cost. The monthly fee for POSeReserve includes use of the POSeReserve functionality on any computer with internet access – anywhere in the world – not just in your restaurant. Access real time and historical reports from any computer with internet access, anytime. Because the POSeReserve reservation system has one, low monthly rate, with no per-reservation costs nor per-computer costs, operators can successfully budget their online reservation costs.
The POSeReserve Widget keeps your guests at your site when making reservations. See below for the various options in your reservation widget.
The POSeReserve reservation widget can be added to any web site easily, including the ability to add the widget to your social media site, like Facebook. The social media link in POSeReserve allows your guests to share with their friends your social media site – promoting additional ways to drive guests to reserve a table at your restaurant.
You have invested heavily in your brand – keep that investment safe. The POSeReserve system keeps your guests on your site and never markets competitors to your guests.
Operators have the ability to set available table inventory based on time of day and day of the week. POSeReserve includes both online reservations with the in-store reservation and waitlist program. One module – multiple uses.
Within the POSeReserve module, users can view guests’ preferences, past history and reviews. Send “Thank You” emails and requests for reviews from guests. Continue showing your appreciation and desire to provide nothing short of an exceptional dining experience, even after your guests leave.
When it comes to managing guest information, users can easily keeps notes on guests, and include any comments about a guest’s preferences. A restaurateur may also wish to allow frequent guests to add their own preferences to their profiles via online access. With our social media link, guest profiles can include photos of the guest – giving staff members an advantage in recognizing guests.
Easily view the number of times a guest has visited your restaurant and feedback they may have provided. Another way POSeReserve allows you to connect with your guests. The POSeReserve module allows users to mark guests as VIPs – sending pages or emails to selected managers or staff members anytime a guest makes a reservation or is in the restaurant. Through notifications, managers and proprietors can ensure that their loyal guests get the utmost in personalized service. The email list ability allows sites to add guests to particular email lists. Create email lists for frequent diners or special events and ensure that your most loyal guests never miss a special function or promotion in your establishment.
Making a reservation is as easy as a few clicks. Entering a guest name, number in party and time makes adding parties quick and easy. Guest details appear automatically ensuring any guest preferences are front and center for the host. Confirmation emails or texts can also be sent to the guest automatically, helping to reduce no-shows and cancellations. When making a reservation, the site’s available inventory of tables is always visible to the host, allowing for better floor management.
When working with walk-in parties, hosts may choose to enter a phone number. When a party’s table is ready, a simple touch of the phone icon sends a text to the party notifying them that the table is available. Text paging reduces your site’s pager related costs and gives your guests freedom while waiting for a table.
Special occasion? POSeReserve has you covered. Simple icons on the reservation/ wait list make it easy for hosts to view an event like a baby shower or birthday. Hosts and managers have yet another way to stay connected to your guests and provide for an unforgettable dining experience.
Try the POSeReserve reservation system is designed to work with or without the POSitouch POS system. Contact us today to see how we can help reduce your reservation costs, or to introduce online reservations into your current operation!
When guests make a reservation on a mobile device, guests are able to choose their reservation preferences. Additionally, your site can have quick links to promotions you are offering, news, group dining inquiries and more! Keep your guests informed and excited about happenings in your site – via your webpage or mobile enabled webpage.