Table Service POS Solutions

Learn why so many table service operators have turned to POSitouch

The Premium POS Solution.

POSitouch has provided technologically advanced solutions to the table service industry for over three decades. Our client base ranges from national chains to independent operators and all have come to utilize our state-of-the-art POS systems as an invaluable tool for managing their businesses.

The vast functionality provides tremendous flexibility in creating “custom” fit solutions. Years of customer input and feature development provide many options in terms of how the system can assist in operating a restaurant.

Powerful Features

POSitouch provides robust functionality to meet the needs of any table service establishment.

Table Management

  • Manage table turns
  • Up to six definable color changes to show table status
  • Easily see the status of an order in the kitchen
  • View seat map by server, time, or section

Inventory Tracking

  • Ingredient-level detail
  • Critical item counts and par levels
  • Automatic purchase order generation based on par levels
  • Daily, weekly and monthly counts

Labor Management

  • Track time and attendance
  • Build and enforce schedules based on forecasts, budget or templates
  • Generate payroll reports
  • Validate employee clock in/out
  • Manage new hires, transfers and terminations

Tip Management

  • Easily set up tip pooling
  • Distribute tips based on shares, hours worked, or job/position

Kitchen Display

  • Send menu items to the kitchen and prep stations based on the length of time preparation takes.
  • Individual prep stations can view the items they are responsible for by item.
  • When an order is complete, the order will turn green and bump to the head of the expeditor’s line.
  • When the expeditor bumps an order, a Runner’s slip will print.

Reservation & Waitlist

  • Add guests to the waitlist and send a text notification when their table is ready
  • Accept reservations online or by phone
  • View guest’s dining profile and history during the reservation process
  • Email reservation confirmation to guests
  • Automatic email notifications to management when VIP guests make a reservation
  • Improve customer relationships with advanced, automated communications

Banquet & Event Management

  • EventPlanner module records all the details for a function, including menus, seating plans and pricing sheets
  • Event plans and custom menus can easily be shared with staff to ensure everyone is ready for each function
  • Calendar view allows you to see all upcoming events and manage pending contracts from one place

Delivery

  • Caller ID integration to automatically identify the caller from your customer database
  • Driver management with dispatch tools, order timing, and cash accountability
  • Easily reorder from a customer’s order history
  • Multiple customer accounts can be assigned to the same delivery address, ideal for office buildings
  • Delivery zone customization

Integrated Payment Processing

  • Free EMV payment terminals for each workstation
  • Free SkyTab pay-at-the-table devices available
  • Point-to-point encryption and tokenization for maximum security
  • Competitive processing rates
  • Integrated gift & loyalty card processing

Advanced Reporting

POSitouch provides robust functionality to meet the needs of any table service establishment.

Sales Reports

Know when and what was sold, including server productivity reports

Efficiency Reporting

Know the top sales people and the efficiency of the kitchen with easy to read reports and custom filtering

Auditing Reports

See your discounts, comps and coupons for a day, week or arbitrary period

Time & Attendance

All your payroll-related information, plus sales-related statistics

All of these reports can be filtered and sorted to deliver just the information you need, exactly how you need it.

Cutting Edge Mobile Technology

POSitouch provides robust functionality to meet the needs of any table service establishment.

Mobile POS

  • Wireless tablets and handheld devices can be used as full POSitouch terminals.
  • These devices can run on Windows, Windows CE, and Android and provide exactly the same user interface as do our fixed position terminals.

Pat-at-the-Table

  • SkyTab is a cutting-edge pay-at-the-table solution that integrates seamlessly with POSitouch.
  • SkyTab combines state-of-the-art hardware with simple and intuitive software.
  • The customer-friendly payment interface supports EMV chip cards, NFC mobile payments, and traditional swiped card transactions, and includes the ability to split checks, add tips, and more.
  • Waitstaff can re-order menu items from the device, making it quick and easy to order another round of drinks or add a second appetizer.
  • Prompt customers to rate their experience and alert management when a patron isn’t satisfied to facilitate customer engagement and avoid negative online reviews.
  • E-receipt option allows you to automatically populate your customer database to set up email marketing and loyalty campaigns.

World-Class Enterprise Solutions

POSitouch caters to some of the most well-known restaurant chains in the country and has the expertise and capabilities to scale to even the largest enterprise operations.

Customizable Solutions

Any enterprise architecture can be accommodated, including corporate-owned locations, franchise models, or a combination of both.

Configuration Management

The POS databases for all stores can be centrally managed to reflect differences in products, menus, prices, tax rates, hardware configurations etc.

Data Migration & Warehousing

Sales, labor and inventory data from the store level can be extracted automatically and easily incorporated into any database or data warehousing solution at any tier of the enterprise.

Easily manage your sites from anywhere in the world.

With these powerful tools, POSitouch enables multi-unit operators to manage and control their many sites, locally or around the world, from any location. This facilitates new product launches or menu changes by electronically distributing new menu items or updating prices. It also allows for rapid analysis of data to know how products are moving chain-wide and which ones are profitable. POSitouch’s world-class enterprise offerings are scalable to handle any chain environment, with the state-of-the-art tools to give you an edge on your competition.

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